We are sorry to hear you're having issues with the app! Here are a few things for you to try:
If you have not already, please try logging out and hard-quitting the app, then re-launch it and log back in.
Please try deleting and re-installing the app, while making sure your device is on a solid wifi connection.
Double check your Internet connection. We recommend a solid wifi or cellular connection.
If the steps above didn't help please send us a message.