We are sorry to hear you're having issues with the app! Here are a few things for you to try:

  1. If you have not already, please try logging out and hard-quitting the app, then re-launch it and log back in.

  2. Please try deleting and re-installing the app, while making sure your device is on a solid wifi connection.

  3. Double check your Internet connection. We recommend a solid wifi or cellular connection.

If the steps above didn't help please send  us a message.

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